Discussion:
related tags not showing - old bug reappearing in a different account
Mike Malloch
2007-08-15 13:31:24 UTC
Permalink
Hi everyone

Last Nov 18 I reported a bug whereby related tags were not showing for one of the project accounts I deal with. In that case,
Joshua rebuilt the account and the problem went away.

For at least the last week the same problem has been present for another account, http://del.icio.us/cegs

- for instance see http://del.icio.us/cegs/career-guidance

Or click any tag at: http://www.guidance-europe.org/about-site/bibmarks compared with tags at
http://www.guidance-europe.org/about-site/bookmarks ( to see how important related tags are for this project, and thus how
embarrassing this problem is for me :O)

For reference, I include the Nov 18 exchange of emails below

all the best ( & fingers crossed )

Mike


RE: related tags not showing ( same as xanadu1979 bug oct 16 )
by [ http://www.nabble.com/user/UserProfile.jtp?user=344961 ]Joshua Schachter-3 Nov 18, 2006; 09:38am :: Rate this Message:
(use ratings to moderate[[ http://www.nabble.com/help/Answer.jtp?id=16 ]?])[ http://www.nabble.com/forum/Reply.jtp?post=7416609
]Reply | [ http://www.nabble.com/user/SendEmail.jtp?type=pm&post=7416609 ]Reply to Author | [
http://www.nabble.com/RE%3A-related-tags-not-showing-%28-same-as-xanadu1979-bug-oct-16-%29-p7416609.html ]Show Only this Message
I set the account to rebuild; hopefully that will fix it.
-----Original Message----- > From: Mike Malloch [mailto:[ http://www.nabble.com/user/SendEmail.jtp?type=post&post=7416609&i=0
Sent: Saturday, November 18, 2006 12:20 AM > To: [ http://www.nabble.com/user/SendEmail.jtp?type=post&post=7416609&i=1
Subject: related tags not showing ( same as xanadu1979 bug oct 16 )
Hi Everyone
Two days ago I noticed that related tags were not showing for
the del.icio.us account of a project we work on.
The bug seems exactly like the one reported by xanadu1979 on
Oct 16, which seemed to clear up quickly. I had hoped this
would just pass, but it's been a couple days...
account name is NGRF
for an example of a display which ought to have related tags,
please see
[ http://del.icio.us/NGRF/gender ]http://del.icio.us/NGRF/gender ... this ought to have loads
of related tags but there are none at all (as if all the
collected items had only singleton tags)
This is especially embarassing to us because we have worked
hard to get the non-techie project participants actively
tagging, and have integrated their collections into the
project site with some new JSON-powered interfaces we've
written which vividly leverage related tags (and thus look
very empty without them :o)
(By the way, feel free to re-use those JSON-powered
interfaces; we have scheduled a couple days to get them into
shape for GPL'd release within a few weeks... just a couple
small glitches, a bit of needed documentation, plus we want
to support bundles where possible)
Below are some json-based examples which show the problem particularly
clearly: compare these two pairs of links ( the '-europe'
links are for a sister-project which, for the 'gender' tag
uses exactly the same related tags ( we co-ordinate the
accounts through a script )
[ http://www.guidance-research.org/EG/equal-opps/gender ]http://www.guidance-research.org/EG/equal-opps/gender ... no
related tags [ http://www.guidance-europe.org/country/UK/gen ]http://www.guidance-europe.org/country/UK/gen
... plenty of related tags
or click any of the tags in the main clouds at
[ http://www.guidance-research.org/about-ngrf/bookmarks ]http://www.guidance-research.org/about-ngrf/bookmarks ......
no related tags
[ http://www.guidance-europe.org/about-site/bookmarks ]http://www.guidance-europe.org/about-site/bookmarks ... plenty of
related tags ... again, this account is mostly a subset of
the tagging in the NGRF account
Any idea what could be causing this? Could it be weirdly
related to the
capital letters in the account name? Using the lowercase
variant in urls makes no difference.
Many thanks for the great service, by the way!
all the best,
Mike
--------------

Mike Malloch,
Software Architect,
KnowNet Ltd

post: 6 Menai View Terrace, Bangor, Gwynedd, LL57 2HF, WALES
web: http://www.knownet.com
email: ***@theknownet.com
phone: +44 (0) 1248 360254
fax: +44 (0) 870 755 9849

messaging:
SKYPE: mike_malloch
AIM (iChat): ***@mac.com
JABBER (google-talk): ***@gmail.com
weblogs:
elearning2.0 : http://www.knownet.com/writing/elearning2.0
KNotations (technical): http://knownet.com/Members/mmalloch/blog
LinkLog: http://www.knownet.com/writing/elearning2.0/linklog
ookmarks:
http://del.icio.us/mike_malloch
http://www.connotea.org/user/MikeMalloch
images/slides:
http://www.flickr.com/photos/mike_malloch
identity-commons:
http://public.2idi.com/=Mike.Malloch






[Non-text portions of this message have been removed]
Toby Elliott
2007-08-15 18:17:02 UTC
Permalink
This happens occasionally with busy accounts. We're rebuilding it and
you should find it fixed shortly.

Regards,
Toby Elliott
del.icio.us
Post by Mike Malloch
Hi everyone
Last Nov 18 I reported a bug whereby related tags were not showing
for one of the project accounts I deal with. In that case,
Joshua rebuilt the account and the problem went away.
For at least the last week the same problem has been present for
another account,http://del.icio.us/cegs
- for instance see http://del.icio.us/cegs/career-guidance
Or click any tag at: http://www.guidance-europe.org/about-site/
bibmarks compared with tags at
http://www.guidance-europe.org/about-site/bookmarks ( to see how
important related tags are for this project, and thus how
embarrassing this problem is for me :O)
For reference, I include the Nov 18 exchange of emails below
all the best ( & fingers crossed )
Mike
RE: related tags not showing ( same as xanadu1979 bug oct 16 )
by [ http://www.nabble.com/user/UserProfile.jtp?user=344961 ]Joshua
(use ratings to moderate[[ http://www.nabble.com/help/Answer.jtp?
id=16 ]?])[http://www.nabble.com/forum/Reply.jtp?post=7416609
]Reply | [ http://www.nabble.com/user/SendEmail.jtp?
type=pm&post=7416609]Reply to Author | [
http://www.nabble.com/RE%3A-related-tags-not-showing-%28-same-as-
xanadu1979-bug-oct-16-%29-p7416609.html ]Show Only this Message
I set the account to rebuild; hopefully that will fix it.
-----Original Message----- > From: Mike Malloch [mailto:[http://
www.nabble.com/user/SendEmail.jtp?type=post&post=7416609&i=0
Sent: Saturday, November 18, 2006 12:20 AM > To: [http://
www.nabble.com/user/SendEmail.jtp?type=post&post=7416609&i=1
Subject: related tags not showing ( same as xanadu1979 bug oct 16 )
Hi Everyone
Two days ago I noticed that related tags were not showing for
the del.icio.us account of a project we work on.
The bug seems exactly like the one reported by xanadu1979 on
Oct 16, which seemed to clear up quickly. I had hoped this
would just pass, but it's been a couple days...
account name is NGRF
for an example of a display which ought to have related tags,
please see
[ http://del.icio.us/NGRF/gender ]http://del.icio.us/NGRF/
gender ... this ought to have loads
of related tags but there are none at all (as if all the
collected items had only singleton tags)
This is especially embarassing to us because we have worked
hard to get the non-techie project participants actively
tagging, and have integrated their collections into the
project site with some new JSON-powered interfaces we've
written which vividly leverage related tags (and thus look
very empty without them :o)
(By the way, feel free to re-use those JSON-powered
interfaces; we have scheduled a couple days to get them into
shape for GPL'd release within a few weeks... just a couple
small glitches, a bit of needed documentation, plus we want
to support bundles where possible)
Below are some json-based examples which show the problem
particularly
clearly: compare these two pairs of links ( the '-europe'
links are for a sister-project which, for the 'gender' tag
uses exactly the same related tags ( we co-ordinate the
accounts through a script )
[ http://www.guidance-research.org/EG/equal-opps/gender]http://
www.guidance-research.org/EG/equal-opps/gender ... no
related tags [ http://www.guidance-europe.org/country/UK/gen]
http://www.guidance-europe.org/country/UK/gen
... plenty of related tags
or click any of the tags in the main clouds at
[ http://www.guidance-research.org/about-ngrf/bookmarks]http://
www.guidance-research.org/about-ngrf/bookmarks ......
no related tags
[ http://www.guidance-europe.org/about-site/bookmarks ]http://
www.guidance-europe.org/about-site/bookmarks ... plenty of
related tags ... again, this account is mostly a subset of
the tagging in the NGRF account
Any idea what could be causing this? Could it be weirdly
related to the
capital letters in the account name? Using the lowercase
variant in urls makes no difference.
Many thanks for the great service, by the way!
all the best,
Mike
--------------
Mike Malloch,
Software Architect,
KnowNet Ltd
post: 6 Menai View Terrace, Bangor, Gwynedd, LL57 2HF, WALES
web: http://www.knownet.com
phone: +44 (0) 1248 360254
fax: +44 (0) 870 755 9849
SKYPE: mike_malloch
elearning2.0 : http://www.knownet.com/writing/elearning2.0
KNotations (technical): http://knownet.com/Members/mmalloch/blog
LinkLog: http://www.knownet.com/writing/elearning2.0/linklog
http://del.icio.us/mike_malloch
http://www.connotea.org/user/MikeMalloch
http://www.flickr.com/photos/mike_malloch
http://public.2idi.com/=Mike.Malloch
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
elrenna
2007-08-20 01:16:52 UTC
Permalink
Is there a mechanism to request a rebuild, or something we should
specifically mention in a standard support request? I know a
(smallish) number of users who have had or are having the same problem.

TIA,
Wrenlet
Post by Toby Elliott
This happens occasionally with busy accounts. We're rebuilding it and
you should find it fixed shortly.
Regards,
Toby Elliott
del.icio.us
Toby Elliott
2007-08-20 18:17:27 UTC
Permalink
Post by elrenna
Is there a mechanism to request a rebuild, or something we should
specifically mention in a standard support request? I know a
(smallish) number of users who have had or are having the same problem
Thanks for the question. It's not a given that the issue people are
facing requires a rebuild, so going through the standard customer
service process should handle the issue.

Regards,
Toby Elliott
del.icio.us
elrenna
2007-08-24 02:35:37 UTC
Permalink
Post by Toby Elliott
Thanks for the question. It's not a given that the issue people are
facing requires a rebuild, so going through the standard customer
service process should handle the issue.
Regards,
Toby Elliott
del.icio.us
Thank you, I will do that... (and apologies for the duplicate message,
urk).

wrenlet
2007-08-19 20:20:04 UTC
Permalink
Is there a mechanism to request a rebuild, or something we should
specifically mention in a standard support request? I know a (smallish)
number of users who have had or are having the same problem.

TIA,
Wrenlet
Post by Toby Elliott
This happens occasionally with busy accounts. We're rebuilding it and
you should find it fixed shortly.
Regards,
Toby Elliott
del.icio.us
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